FAQs

Do you accept custom size?

Yes! We print custom sizes, so anything you’re looking for is doable. Whether you’re looking for a print that’s smaller than normal or larger, we’ve got you covered.  Just message me here and we will work together to make sure your order is exactly what you want!

How do I place an order?

Our order process is simple and easy to follow. To purchase a print, begin by selecting the Print Size from the drop-down menu. Once you have selected the desired size, click the Add to Cart button to add the print to your shopping cart.

You will be presented with the contents of your cart. Here you can alter quantities or remove items as well. Once you have reviewed the items in your cart, you may continue shopping or proceed to our secure checkout to complete your order. The final step is just to click the Checkout button to view the individual and total price associated with the items in your cart.

Do I need an account to place an order?

You don’t need an account to place an order, but you do get some great benefits if you do sign up!

When you sign up for an account, you can:

  • Save artwork to your personal wishlist for later viewing.
  • Save your delivery address details for a faster more convenient shopping experience.
  • Manage your contact details.
  • View your order history and order delivery status.

I’ve forgotten my password. What should I do?

We have a simple system in place for password recovery. If you’ve forgotten your password, click on the ‘Forgot your Password?’ link on your account sign-in page. Then just follow the instructions.

How will my order be sent?

We use a variety of shipping carriers, including UPS, FedEx, and DHL. We determine which carrier to use for your order based on a variety of factors, such as shipping address, size/weight of the order, etc. We’ll get your order shipped out to you within 1-2 days and most of our item arrives 3-5 days, but for international orders (outside of USA) you can expect about 7 -14 days.

Can I track my order?

Yes. Once your order has been dispatched, you will receive an email confirmation as well as a tracking number. You can input the tracking number into the shipping carrier’s website, which allows you to see exactly where your package is, as well as how long it’ll take to arrive.

Why can I not see any update in the tracking link?

Don’t worry if you don’t see instant updates on your tracking link. It may take 48 hours from when you received the shipping confirmation email before the tracking link is active. Then you’ll be able to follow the package all the way to its destination.

Will I have to pay duty or taxes on my parcel?

It’s important to keep in mind that orders delivered internationally may incur duties or taxes. Customs policies vary widely from country to country, so contact your local customs office for more information.

Do you ship to the U.S. Virgin Islands, Guam, Northern Mariana Islands, American Samoa, or Puerto Rico?

Unfortunately, we are currently unable to ship to the U.S. Virgin Islands, Guam, Northern Mariana Islands, American Samoa, and Puerto Rico. If you live in one of these locations, we’d love to change this policy in the future if possible, so stay tuned for updates.

What happens if I do not collect my parcel?

In the event that products are returned to us due to customers failing to pick up their package, we charge $12. This isn’t anything personal. It covers shipping to and from you, as well as handling and restocking of products.